If you haven’t heard the great news, Dollywood has announced a phased reopening plan- including reopening dates! Things will look a little different at both Dollywood, Splash Country and the DreamMore Resort in order to keep visitors safe. We’ve compiled some of the most important facts for guests planning to return to Dollywood in the near future, including reopening dates, key policies and procedures and temporary closures.
Dollywood will reopen exclusively to season passholders on June 15th & 16th. The park will reopen to the public on June 17th. In order to function within the guidelines set by the state of Tennessee, a day at Dollywood will look a little different for visitors. There will be new guidelines and requirements in place to protect you and other visitors and reduce the spread of COVID-19.
Dollywood’s Splash Country Reopening
Dollywood’s Splash Country will be following the same reopening plan as Dollywood. It reopen exclusively to season passholders on June 15th & 16th. The park will reopen to the public on June 17th. Dollywood’s Splash Country will follow the same policies and procedures as the theme park.
Dollywood DreamMore Resort & Spa
Dollywood DreamMore Resort & Spa will open on June 10th. This will allow visitors who want to stay on property to get settled before the fun at the parks begins. Song & Hearth: The Southern Eatery will operate with limited capacity and no buffet. Select amenities will remain closed until further notice in accordance with policies outlined by the state.
Reservations, Arrival Procedures & More:
Season passholders will be required to make a reservation to enter Dollywood. Visitors without season passes will need to purchase a ticket for the specific date(s) they plan to visit. There are guidelines in place to make the reservation process as effective as possible. Please see the Dollywood website for the most up-to-date information on reservations as this is subject to change.
Upon arrival, guests will have their temperatures taken with a contactless temperature screening device. Your temperature must be below 100.4 degrees to be allowed to enter the park. In the event that one member of your party has a fever over 100.4 degrees, other members of your party who rode in the same vehicle will not be allowed to enter.
Alcohol based hand sanitizer will be available for use throughout the park. There are also portable hand washing stations for visitors to use throughout the park.
Face Mask Requirements:
Dollywood will require all visitors ages 3 and up to wear a face mask or covering on property. Face coverings will not be required while eating or drinking, taking photos, swimming or on water attractions, while riding "high thrill" or "Black Diamond" attractions, in showering and changing facilities, or in private rented Cabanas where social distancing can be maintained. Visitors can bring a mask or one will be provided when you arrive. This requirement is in line with CDC and government guidelines to stop the spread of COVID-19.
Shows, Festivals & Ride Operations:
According to the Dollywood website, rides and attractions will have limited capacity. Throughout the park, you will notice markings on the ground to help with social distancing.
Restaurants on property will be open to serve guests but will also operate under limited capacity with more frequent cleaning taking place.
Select indoor shows and theaters on the Dollywood property will remain closed where social distancing cannot be followed. Outdoor theaters and entertainment will continue, including the Flower & Food Festival, Harvest Festival and Smoky Mountain Christmas.
Dollywood’s DreamMore Resort Guidelines:
Guests at Dollywood's DreamMore Resort will be required to wear masks in public spaces (excluding time spent dining and swimming).
Housekeeping services are temporarily discountined. Rooms will be sanitized following each guests departure.
Facilities that remain closed at this time include:
- The Spa
- The Playground
- The Fitness Center
- The Game Room
- The Garden House Indoor Pool
- The Business Center
- Valet Parking
Dollywood’s DreamMore Resort Guests & Park Reservations:
Guests at DreamMore will follow a slightly different policy for reservations to Dollywood & Splash Country. According to the Dollywood website, any guests who purchase lodging packages with included tickets to the parks will not be required to reserve their entry into the parks.
Lodging guests who have purchased season passes will still receive priority entrance to the parks but are also required to make reservations through Dollywood's reservation system.
We can’t wait to welcome you back to Pigeon Forge this summer. If you’re heading to Dollywood, be sure to check out some of the ways you can grab discount Dollywood tickets before you go. Please keep in mind that guidelines, policies and procedures are subject to change given the uncertainty surrounding COVID-19. For the most up-to-date information regarding policies and reservations, please see the Dollywood website.