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Sevier County Relief: How You Can Help

This post is being updated as information is made available.

Gatlinburg Mountain Tough Benefit Festival

December 17 • Downtown Gatlinburg

In collaboration with Ole Smoky Distillery, Yee-Haw Brewing Company, and Music City Roots, we are proud to announce #MountainTough, a day-long, outdoor mini-festival to combat the devastating toll of the recent wildfires and to assist those affected by them. Headlined by Zac Brown Band, the festival will take place next Saturday, December 17th at 705 Parkway in downtown #Gatlinburg and will be broadcast live by WMOT Middle Tennessee Public Radio. Artists confirmed for Mountain Tough include the Zac Brown Band…

Find Out More

Updates from the City Of Pigeon Forge Department of Tourism:

PIGEON FORGE, Tennessee (Dec. 3, 2016)—The Pigeon Forge Distribution Center at 149 Cates Lane has been receiving donations from across the country this week. We are overwhelmed by the generosity that has been shown.

At this point in time, the distribution facility is at capacity. Anyone still wishing to help the folks in Sevier County affected by this week’s wildfires, please consider making a monetary donation to one of these three organizations:

  • The Dollywood Foundation “My People Fund” – DollywoodFoundation.org
  • Sevier County Fire Relief Fund at any branch of Citizens National Bank in East Tennessee
  • Gatlinburg Relief Fund at any branch of SmartBank in East Tennessee

If you already have collected donations, please schedule delivery by calling 865-804-1658; deliveries of water can be scheduled at 865-368-9013. This will help us get items to the appropriate location.

Volunteers are always needed at the distribution center to assist those in need. To learn more about how you can volunteer your time, visit VolunteereTN.org.

PIGEON FORGE, Tennessee (Nov. 30, 2016)—As the city of Pigeon Forge continues to assist its residents and visitors affected by recent wildfires, a Pigeon Forge supply distribution center will open Thursday, December 1 at 9:00 A.M. Volunteers are needed to staff the facility for the next few weeks Monday through Saturday from 9 a.m. to 4 p.m. and Sunday from 1 to 4 p.m. Volunteers are needed to assist shoppers, sort and restock supplies, and unload and document deliveries. Those interested should call 865-804-1661 for more information beginning Thursday, December 1.

Donated food and supplies are accepted at the Pigeon Forge Distribution Center located at 149 Cates Lane. Please see the list of much-needed items here: http://mypf.social/pfdonationneedsdec1.

The Tennessee Emergency Management Agency and Tennessee Voluntary Organizations Active in Disaster established a call center to provide information for those who would like to donate goods or volunteer to help survivors. For additional information, please call 866-586-4483.

Again, the generosity of our Pigeon Forge community and beyond is greatly appreciated.

PIGEON FORGE, Tennessee (Nov. 30, 2016)—After receiving an overwhelming volume of donated supplies, Pigeon Forge, Tennessee, has opened a supply distribution center to serve those affected by recent wildfires and help the community and its members.

“The generosity of our community and others across the state of Tennessee and beyond is simply more than we could have ever imagined,” said Pigeon Forge City Manager Earlene Teaster. “It is a blessing to us to pay this forward by establishing a distribution center to serve all of our Sevier County neighbors and visitors who have been affected by recent wildfires.”

The distribution center opens on Thursday, Dec. 1, and is located just off the Parkway in Pigeon Forge in the former Boyds Bear facility at 149 Cates Lane. The facility will be staffed and open Monday through Saturday from 9 a.m. to 4 p.m. and Sunday from 1 to 4 p.m.

“As folks begin to rebuild, these donated items provide for many of the necessities in the coming weeks,” Teaster added. “As the donors intended, hopefully these items will help lighten the burden of those in need.”

Any Sevier County resident or visitor who was affected by the wildfires is encouraged to visit the distribution center.

Available supplies include bottled water, adult- and children’s-sized apparel, footwear, blankets, food, beverages, over-the-counter medications, personal hygiene products, diapers, flashlights, baby formula and more.

The distribution center will remain open until demand decreases or inventory is depleted. Donation collection efforts that are already under way will be received at the distribution center. City officials kindly request that no new donation collection efforts begin until the current supply is reduced and additional storage space becomes available.

Monetary donations, which assist those affected in securing temporary housing during the rebuilding process, are still needed. Opportunities to aid in disaster relief can be found at redcross.org/donate. To make a $10 donation, text the word REDCROSS to 90999. Monetary contributions also may be sent to Citizens National Bank, attention: City of Pigeon Forge, Gatlinburg & Sevier County Relief Fund, 200 Forks of the River Parkway Sevierville, Tennessee 37862.

Contact: Trish McGee for the City of Pigeon Forge: (865)-654-6242


Many of you continue to ask about making “financial/cash” contributions to help our displaced families… thank you so very much!

Our suggestion is to “GIVE DIRECTLY” to 3 accounts:

  1. City of Pigeon Forge Fire Relief Fund – Donations can be made at any CNB branch or mailed to: Citizens National Bank, 200 Forks of the River Pkwy, Sevierville, TN 37862
  2. The Gatlinburg Relief Fund has been established at SmartBank. Donations can be dropped off at any location or mailed to: Gatlinburg Relief Fund, SmartBank P.O. Box 1910, Pigeon Forge, TN 37868
  3. Dolly Parton’s “My People Fund

PLEASE KNOW: these 3 accounts/funds are setup and administered by The City of Pigeon Forge, The City of Gatlinburg and The Dollywood Company, and all (100%) of the money will go to help aid the families displaced by the wildfires.

Please bring donations to the old Boyd’s Bear facility in Pigeon Forge at 149 Cates Ln. and spread the word to any victims that they can pick up supplies here from 9:00 AM – 4:00 PM through Saturday and 1:00 PM – 4:00 PM on Sunday. Volunteers are also welcome to sign up throughout the weekend.

THE BEST WAY YOU CAN PROVIDE SUPPORT: You can help us most by visiting with us! Your visitation helps sustain our businesses and our employees. If you have future reservations, please don’t cancel. Come see us!

Please contact us on Facebook for any information and updates on ways to help.